Guides

Protecting Your Business : A Primer

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Guides

Protecting Your Business : A Primer

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Things of value are deemed worthy of protection, and what could be more valuable than the business you have strived hard to make a success?

Sadly, many people are so focused on forging ahead with their company that they forget to ensure it is suitably protected as well. Luckily, you can find out how to safeguard your business’s best interests with the tactics below.

Insurance

First, off business insurance, it's essential if you wish to protect your company for the unexpected and potentially damaging. Of course, you need to accurately assess the type of insurance you will need as well as the level of cover that will be sufficient.

Otherwise, you could end up not being covered for an incident and still have to pay for legal fees and compensation out of your own budget.

If someone takes a tumble at your work premises, they could hold you liable.

There are three main types to consider, the first being public liability insurance. This is cover that will protect you if your customers claim your have delivered an inferior service, or if a customer is injured on your property. While professional indemnity insurance is more geared towards covering any legal fees that you incur because you haven't fulfilled the contract.

Lastly, employer's liability is there to protect you against the claim of employees in case they get sick, or injured at work.

Health and safety

Talking of sickness and injury in the workplace there is another way apart from the insurance mentioned above that you can use to reduce the risk of this harming your business. It is by dealing with health and safety responsibly. Of course, this will also help you to meet the legal requirement for this too.

Healthy and safety in a broad way is the protection that you put in place for workers and visitors to your business that ensures that they are working in a safe environment that doesn't have a detrimental effect on their health.

Such things can be very general including ensuring that the building is cleaned regularly and to a certain level, as well as installing a policy in favor of ergonomic desk spaces. The latter being something that can prevent issues like repetitive strain injury occurring over the long term.

However, in many businesses, it is also necessary to address particular health and safety concerns because of the nature of the work involved.

For example, those working in a medical setting will need to be aware of the procedure of safe disposal of needles and what to do if they do experience a needle-stick injury.

Alternatively, those working in a heavy industrial setting will need to be given guidance on whether they need to wear respirators, ear protectors, safety goggles, and dust masks, as well as specific training on handle harmful chemicals or heavy machinery.

Digital tech

Next, threats to the long-term success of your business don't come purely from the physical realm. In fact, as more and more work is being conducted in the digital world, the potential risk from this realm increases.

In particular, email can be a problematic issue, because it's so widely and regularly used. Sadly, hackers know this and often target a company's email system because it lacks the required security, or the staff have not been trained in how to properly manage their own digital security.

Luckily, this is something that is easily rectifiable, in fact, all you need to do is check out things like this email security guide that will give you a break down of what to do. Both regarding the messages that are being received and the ones that are being sent.

Quality control

Last of all, if you want to protect your company not just from legal issues, but also from terrible PR, ensure that your quality control (QC) process is up to scratch is vital. After all, how can you be sure that you are turning out a satisfactory service or product time after time without assessing this on a regular basis?

Of course, the QC process will be entirely different depending on whether its a service or physical product you are offering. For the latter, much of the QC process will happen during manufacture, or once you have received the product.

For the former, it's all about including feedback and evaluation points, primary customer based ones, to assess whether you are delivering what you are aiming to.

Although, customer feedback like this is also useful in a physical product situation, especially concerning the purchase experience and customer service that a client receives. Something that you will need to monitor and improve carefully. If you are going to protect your business's best interests, in the long run, that is.

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Protecting Your Business : A Primer

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