CareLineLive, an all-in-one home care management software company based in Slinfold, Sussex, is poised for global expansion having secured a majority investment from technology-focused investment firm Accel-KKR.

Founded in 2014 by entrepreneur Josh Hough, CareLineLive provides an all-in-one cloud-based platform for homecare agencies, integrating staff scheduling, client visits, patient records and invoicing. The company currently supports hundreds of care providers across seven countries.

Across many parts of the world, the home healthcare market continues to grow. For example, the UK’s home and domiciliary care market is worth £11.5 billion, according to insurance broker PolicyBee. The Australian home healthcare market is projected to reach USD 25.7 billion by 2030, whereas the U.S. home care providers market is valued at approximately $153.7 billion in 2025.

Hough said the investment would help accelerate the company’s growth and international reach. “Our vision has always been to make homecare better for everyone through the use of technology – for providers, carers and clients,” he said.

“This investment helps bring that future closer. Accel-KKR’s long track record of helping software companies grow is what I am most excited about. Their experience and resources will help us to grow our team, enhance our product, and deliver even more value to our customers.”

A portion of the funding will be used to establish a customer support presence in Australia, enabling round-the-clock service. “As our UK team finishes for the day, the Australia team will begin – meaning we’ll be able to support customers at any time of day,” Hough added.

The full transaction value has not been disclosed, but the investment also facilitates an exit for early backers Oakglen and Haatch. Hough also paid tribute to the outgoing investors: “We’re incredibly proud of the progress we’ve made over the last decade and I’d very much like to thank both Oakglen and Haatch for their support. This marks an exciting new chapter with Accel-KKR.”

Accel-KKR, which specialises in investing in enterprise software and tech-enabled businesses, cited CareLineLive’s technology and customer-centric ethos as among the key drivers behind its decision to invest in CareLineLive.

Maurice Hernandez, Managing Director at Accel-KKR, said, “No matter where they serve, home care providers want to focus on delivering responsive, respectful and personalized care. Technology can help carers and agencies improve efficiencies, maintain compliance and grow while being focused on their clients’ wellbeing. We’re excited to back CareLineLive and help Josh and his team continue to build market-leading solutions in this category.”

Hough said he and the senior management team will be remaining with the company for the foreseeable future. “There’s a long-term plan in place, but it’s very much business as usual,” Hough added.