Your business’ success is largely down to your staff and the way in which you operate. The way you speak to your customers, the services you have and how you implement them and how you work with your team members.

A well oiled team will bring in more success to your business, ensuring that you are working to targets and giving your customers the best experience possible.

You should ensure that your company has all the necessary services and systems in place to create a really productive working environment that will keep you growing organically and being successful in what you do. 

It’s a difficult thing to know where to pinpoint your weaknesses when you’re on top of your business daily. You need to ensure that you listen to your workers and listen to feedback on what is working and what isn’t as well as what their worries are for any systems at the moment and what could be changed.

Hold some monthly or weekly meetings to get on top of this and listen to what feels right. How you move forward depends on you but if most of your issues are lying within your systems and your business strategy then you could always look at a business intelligence analyst to come and assist you further.

Having a third party input is always going to be beneficial to your company, it will allow you to see things from an outsiders point of view and to get the right information and advice to help you move forwards. 

What Usually Goes Wrong In Business?

There are many ways in which your business can start to decline. Thankfully, most of these can be rectified unless it is some difficult financial situation but even then there can be people who can advise you with your finances and how better to disperse money and use it to your advantage. Some of the most common issues within businesses are: 

• Lack of communication - not communicating with one another, updating the databases well or not utilising all systems so that there is mis-communicaiton and issues among how workers communicate. Ensuring that there is a better community and a need to start using systems effectively and this can be rectified quickly. 
• Lack of motivation - are your workers demotivated and what is causing this? Are they working long hours for minimum wage and no job satisfaction? How can this be changed? Perhaps you could start looking at more days out and team building exercises for groups large and small(e.g. an escape room), or free tea and coffee, or other incentifying ways to help build up your community again in the office. Mostly people are motivated by money, but if you are unable to up your workers wages then other incentives can be good such as vouchers, discounts for certain brands, the options are endless.
• Outdated systems - old systems that are old take up time and time is money. Old systems that work on older slower mediums will hinder your work load. You need effective systems and this will ensure you get the most out of your working day and meaning less will go wrong. You want to make sure your customers and clients are happy and that they are receiving what they need when they need it and that means upgrading things to make sure they do. 
• Bad office space - if your office environment is stale and old then people will not be excited to come to work. Looking at moving your premises could be important if you have a small cramped space or if this isn’t a viable option then you could look at how to upgrade your office and give it a makeover. Adding plants, better lighting, comfy seating and coffee machines can make all the difference to spruce up the office and have your workers feeling more motivated. 
• Bad marketing - you may be falling short of your long term and short term goals and this could be down to how you’re marketing your company. Not every company has a huge marketing budget but whatever you do have should be utilised well. How you market your brand is very important, it is essentially how people see your brand and gives people a reason to want to use you for their needs. 

Work hard and motivate your staff; make small minor changes and monitor them as the months go on to see what is working and what isn’t. You will find it is a case of trial and error but you must ensure that you are willing to make the necessary changes.