Parcel delivery firm Evri says it delivered more parcels than ever over the past year, fuelled by the rise of second-hand marketplaces and social commerce platforms reshaping how people shop and sell online.

The West Yorkshire-based company, formerly part of the Hermes group, delivered 807 million parcels in the 12 months to the end of February. That figure marks an 11 percent increase on the previous year and a 25 percent rise over two years.

Revenues also climbed 12 percent to £1.85 billion, with much of the growth driven by a surge in consumer-to-consumer deliveries linked to platforms such as eBay, Vinted and TikTok Shop.

Chief executive Martijn de Lange said the company had expanded its client base to include sectors such as fresh food, car parts and flowers, while continuing to serve traditional retail clients and small businesses.

“Evri’s tech-enabled convenience is equipping a growing army of bedroom CEOs who are shaping the future of ecommerce,” he said. “Buyer and seller behaviour is changing, and we are adapting alongside them.”

The group spent £57 million over the year on operations and technology, aiming to improve service levels and streamline delivery. Although Evri says its customer ratings have improved, it acknowledged that some delivery issues remain.

The firm has also announced a major tie-up with DHL’s UK ecommerce division. The deal will create one of the largest parcel networks in the country and allow Evri to enter the UK business letter market for the first time, increasing its challenge to Royal Mail.

As online shopping habits evolve, Evri’s results highlight how logistics firms are adapting to a more fragmented retail landscape, where individual sellers and social media platforms are becoming just as important as major high street names.